Frequently Asked Questions (FAQ)
1. What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is 1 ton per specification. For trial orders or sample evaluation, we can accommodate smaller quantities. Please contact our sales team for specific MOQ details based on your requirements.
2. What is the typical lead time?
For sample orders: 48 hours after confirmation.
For bulk orders: 15-30 days depending on quantity and specifications.
Rush orders can be accommodated with prior arrangement.
3. Are your products FSC certified?
Yes, all our spunlace nonwoven fabrics are FSC (Forest Stewardship Council) certified. We also hold ISO 9001:2015 certification and our products meet OEKO-TEX Standard 100 requirements.
4. What compositions do you offer?
We offer multiple compositions including:
- 100% Viscose (Rayon)
- Viscose/Polyester (70/30, 50/50)
- Woodpulp/Polyester (50/50, 60/40)
- 100% Polyester
- 100% Cellulose
5. What GSM range can you produce?
We manufacture spunlace fabrics from 30 to 120 g/m². Custom GSM values within this range can be produced upon request.
6. What is the maximum fabric width?
Our production lines can produce fabrics up to 3,500 mm in width. Custom widths are available upon request.
7. Can you produce custom patterns?
Yes, we offer multiple pattern options including plain, embossed, pearl, and mesh patterns. Custom patterns can be discussed for larger orders.
8. Do you provide free samples?
Yes, we provide free samples (A4 size) for evaluation. For larger sample rolls, a nominal fee may apply, which is deductible from your bulk order. Sample delivery is typically within 48 hours.
9. What packaging options are available?
Standard packaging includes roll form with PE film wrapping. Custom packaging options such as cardboard tubes, labels, and pallets can be arranged based on your requirements.
10. What payment terms do you accept?
We accept T/T (telegraphic transfer), L/C (letter of credit), and other negotiated payment methods. Payment terms can be discussed during order confirmation.
Have more questions? Contact our team for personalized assistance.